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CPS Extended Warranty: For information regarding this third party optional warranty please visit:
You can contact CPS directly to file a claim in three ways:
Online at www.cpscentral.com and click the “File a Claim” button
Via email at firstname.lastname@example.org
Call in toll free at 800-905-0443
Factory Warranty: Manufactures can be contacted directly or Skateboards Electric will help file a factory warranty repair claim. If necessary, email email@example.com a short video of the issue, photos, and a description so the process can be streamlined.
If the package is shipped by the customer to Skateboards Electric or it's designee in new condition in original packaging within 7 days of receipt if pre-authorized approval is granted, in writing, before being returned. After the return package is delivered and inspected other fees may apply on a case by case basis to determine the refund total.
To complete a return, the receipt or proof of purchase from Skateboardselectric.com is required.
If approved to return a product, email firstname.lastname@example.org within 3 days if the product is in new condition and in the original packaging with everything included.
You will be responsible to cover all shipping costs, payment processing fees, and a management fee will be assessed to all returned items.
If you are shipping an item over $75 a trackable shipping service is recommended. We don’t guarantee that we will receive your returned item but a successful return delivery is required for a refund to be allowed.