Warranty:

CPS Extended Warranty: For information regarding this third party optional warranty please visit: 

https://www.cpscentral.com/personal-transport-warranty-information/  

You can contact CPS directly to file a claim in three ways:
Online at www.cpscentral.com and click the “File a Claim” button
Via email at cs@cpscentral.com
Call in toll free at 800-905-0443 

Factory Warranty: Manufactures can be contacted directly or Skateboards Electric will help file a factory warranty repair claim. If necessary, email info@skateboardselectric.com a short video of the issue, photos, and a description so the process can be streamlined. 

Returns:

If the package is shipped by the customer to Skateboards Electric or it's designee in new condition in original packaging within 7 days of receipt if pre-authorized approval is granted, in writing, before being returned. After the return package is delivered and inspected other fees may apply on a case by case basis to determine the refund total. 

To complete a return, the receipt or proof of purchase from Skateboardselectric.com is required.  

Return Shipping:
If approved to return a product, email info@skateboardselectric.com within 3 days if the product is in new condition and in the original packaging with everything included.

You will be responsible to cover all shipping costs, payment processing fees, and a management fee will be assessed to all returned items. 

If you are shipping an item over $75 a trackable shipping service is recommended. We don’t guarantee that we will receive your returned item but a successful return delivery is required for a refund to be allowed.